Code of Conduct for Employees

Code of Conduct for Employees

Archana and Arjun’s 32 Ventures LLP

1. Patient First Policy

Every employee must place patient care, comfort, and safety above all else. Speak kindly, listen

attentively, and ensure every patient feels respected and supported.

2. Professional Integrity

Honesty is non-negotiable. Employees must provide accurate information, maintain transparency,

and avoid any unethical behavior, including misrepresentation of treatments or costs.

3. Confidentiality

All patient records, personal details, treatment information, and internal documents must be

handled with strict confidentiality. Sharing information outside authorized channels is prohibited.

4. Respectful Workplace Culture

Treat colleagues, patients, and visitors with dignity, courtesy, and kindness. Harassment,

discrimination, bullying, or any behavior that harms the work environment will not be tolerated.

5. Punctuality and Discipline

Employees must report to duty on time, follow assigned schedules, and complete tasks responsibly.

Frequent absenteeism or negligence affects patient care and team efficiency.

6. Cleanliness and Clinical Protocol

Maintain high standards of hygiene and follow all sterilization, infection control, and safety protocols

without exception. Every employee shares responsibility for a safe clinical environment.

7. Zero-Tolerance for Misconduct

The following actions are strictly forbidden:

• Accepting or demanding personal gifts or monetary benefits from patients
• Tampering with clinical records or materials
• Substance abuse during working hours
• Theft, damage, or misuse of clinic property

8. Continuous Learning Employees are encouraged to update their knowledge, attend training sessions, and support the

clinic’s mission for excellence in modern dentistry.

9. Conflict of Interest

Employees must avoid personal activities or outside commitments that interfere with their duties or

compromise the clinic’s interests.

10. Social Media Responsibility

Posting patient photos, clinical details, internal workplace matters, or anything that damages the

reputation of 32 Ventures LLP is strictly prohibited.

11. Grievance & Feedback Culture

Employees are free to raise concerns, report issues, or offer suggestions. The clinic encourages

open communication and assures no retaliation for honest feedback.

12. Commitment to Compassion

Every employee is expected to uphold the values of empathy, patience, and respect, ensuring that

every individual who walks into the clinic feels cared for, safe, and valued.